Student Aid Management System (SAM)
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To schedule training for SAM and SFSEASI, contact Angela Caporelli, Customer Support Representative for SRFS, at 215-898-2337 or vasile@upenn.edu.
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Coronavirus (COVID-19) Updates
SRFS is currently operating remotely and our offices in the Franklin Building are closed. The best way to reach a staff member for assistance is by email. Refer to the SRFS Contact Us page for SRFS email addresses. Response times may be slower than usual. We appreciate your patience and understanding during this unprecedented situation.
- Registration Updates: Students may change a grade type to pass/fail until April 13. Find instructions on the Student Grades page. April 13 is also the last day to withdraw from a spring semester course. Advance Registration for Fall 2020 has been moved to April 14-24.
- Students submitting documents for financial aid applications should use the Secure Document Upload Portal. Please do not mail documents to avoid processing delays.
- For questions about financial aid and other student services, please review the University's Coronavirus Student FAQ.
- Review Student Employment's COVID-19 Work-Study/Student Worker Supervisor FAQ.
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