Billing Contacts

Questions about a charge on your bill? Please contact the department responsible for the charge.

Bookstore (BKSTR)upenn@bkstore.com
215-898-7595
Dining Services (DINING)dining@upenn.edu
215-898-3547
Penn Faculty/Staff HR Benefit Officetuition@hr.upenn.edu
215-898-4812
Fraternity/Sorority Affairs (FRATSOR)https://ofsl.universitylife.upenn.edu/finances/
Health Insurance (INSUR)wel-shsinsur@pobox.upenn.edu
215-746-4200
Housing Assignments/Services (HOUSING)living@pobox.upenn.edu
215-898-8271
Student Health and Counseling (HEALTH)shs@pobox.upenn.edu
215-746-4200
ISC Networking & Telecommunicationsservice-requests@isc.upenn.edu
215-746-6000

For general questions about your bill that are not specific to the departments listed above, please contact Student Financial Services (SFS) at 215-898-1988 or email sfsmail@pobox.upenn.edu.