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Virtual Visits

Virtual visits are temporarily unavailable and will resume later this summer. Thank you for your patience, and we look forward to connecting over Zoom again shortly!

We are excited to announce virtual visits through Zoom to answer your questions regarding billing, financial aid, enrollment, degree verification, transcripts and Veteran support. A representative will be available on the dates and times listed below.

How it Works

  • Display your preferred Zoom name for our representatives to greet you.
  • Have your PennCard available to provide your Penn I.D.
  • You will be taken to a “waiting room” to wait for the host to assigned you to a virtual counseling room to speak with a representative. 

Some questions may require an escalation with a follow-up by email. The turnaround for a response is approximately 2-3 business days and varies during peak periods.