Paying Your Bill

Penn supports a variety of methods for you to pay your bill each month. Please review the information below and make sure you are following the correct steps for your preferred method.

Payment Processing Update

To expedite payment processing while the University is operating remotely, SRFS strongly recommends that families submit payments electronically using Penn.Pay. Any payments sent via postal mail will experience delayed processing.

Payment Methods

SRFS accepts payment for your student account in the following ways. 

The easiest way to pay your bill is online using Penn.Pay. If you need help getting started, you can read more detailed information here. If you are a parent or other family member trying to make an online payment on your student’s behalf, note that they will need to add you to their account as an Authorized User before you can access Penn.Pay.

If you prefer to send a check in the mail, please make it payable to “The Trustees of the University of Pennsylvania.” Include the student’s full name and 8 digit Penn I.D. number on the check. Please mail your payment at least five days prior to the due date to the address below:

University of Pennsylvania 
Student Accounts
Franklin Building, Room 221
3451 Walnut Street
Philadelphia, PA 19104

If you are paying with a 529 Plan, please see below for additional guidance and instructions.

Please note the following to avoid delays

  • Do not post-date checks.
  • We will accept FedEx, UPS, DHL or Emory deliveries addressed to Student Accounts.
  • Do not send by certified mail. Your check may end up in the University’s central mail department.
  • Never send cash in the mail.

NOTE: The Cashier’s Office is closing permanently on December 24, 2019 and students will no longer be able to pay in cash. Students will still be able to deposit checks in a dropbox in the Franklin Building lobby.

If you prefer to pay in person, you can print out a payment coupon from Penn.Pay and bring it, along with your check, to the University Cashier’s Office, located in the lobby of the Franklin Building at 3451 Walnut Street. Please make your check payable to “The Trustees of the University of Pennsylvania.”

For detailed instructions on making your payment by wire transfer, click here.

Many states and financial services institutions offer 529 savings programs for families to save money for a child’s college education. Each entity has separate rules and regulations governing how funds may be used and how to have monies sent to the University of Pennsylvania. Always check with your provider about how and when to request release of funds, as well as what documents, such as an electronic copy of the student’s bill, are needed. 

If you participate in either the Guaranteed Savings Plan or Investment Plan programs, you must first contact the program to request that a payment be issued. You should always provide a copy of your tuition bill when making your request. Please note that payments from your program accounts may take up to ten (10) business days after the program approves your request before the funds are issued to and received by the University of Pennsylvania. Please make sure the remittance address, listed above under "By Mail," has been updated by your plan program.

Late Payment Penalties

The University must receive the full amount due on or before the bill’s due date. If full payment is not received by the due date, a late payment penalty of 1.5% of the amount past due will be assessed, and the student may be placed on a financial hold, which will prevent them from registering for classes until the hold is cleared.

A new late payment penalty will appear on your bill as a new transaction, as will adjustments to previously assessed late payment penalties.

If Penn accepts payment that contains or reflects “paid in full,” or other restrictive endorsements, Penn does not lose any of its rights to collect any amount due.

Returned Checks 

A check not honored by the bank is subject to a $30 returned check charge. Any balance unpaid on the student account as a result of the returned check is subject to a late payment penalty. The University reserves the right to require a cashier’s check or certified check on future payments. The University does not accept post-dated checks.

A payment returned for non-sufficient funds is subject to a $30 NSF Fee and any unpaid balance as a result of a NSF payment will be subject to a late payment penalty.