Update Required Contact Information

The University of Pennsylvania is responsible for maintaining accurate contact information for all students. Review this page to ensure your record is up to date.

Updating Required Contact Information
Resolve Holds by Updating Today

All students are required to, at minimum, provide the following personal contact information via Path@Penn.

If you are missing this information as of September 27, 2022, you will see an alert banner in Path@Penn indicating a “hold” has been applied to your student record.

This “hold” is currently acting as an alert and is not blocking you from viewing or modifying your record. It will be removed within 10 minutes of you submitting the required information listed below.

If you do not update this required information, the “hold” will convert into a true registration hold in mid-October.  

1
UPennAlert Student Mobile Phone

The Division of Public Safety operates the UPennAlert system to notify campus community members about emergency situations on or near campus.

Click on "Update my personal information" in the "My Profile" section of Path@Penn to provide a UPenn Alert Student Mobile phone number. Please note that there are multiple options for UPenn Alert numbers (Student, Other 1, Other 2), so make sure you are choosing the option that says "UPenn Alert Student Mobile." The "Other" fields are intended for additional contacts you would like to receive alerts, if any. 

Screenshot of how to choose UPennAlert Student Mobile phone number

For detailed instructions, review DPS's guide to Updating UPenn Alert numbers

2
Emergency and Missing Person Contact

Students are required to have at least one emergency contact on file to ensure that Penn is able to support you appropriately during an emergency situation. This contact information is also used in the event you are determined to be missing. 

Click on "Update my emergency contacts" in the "My Profile" section of Path@Penn to provide updated emergency contact information.

For detailed instructions, review our Guide to Updating Your Personal Information

3
Learning From or Institutional Address

All students are required to have either an on-campus address or an address where they are learning from. On-campus addresses are maintained by Penn and cannot be modified by students. If you are not living in campus housing, you will need to provide us with a Learning From Address.

Learning From Addresses are used to indicate where a student is living while they are enrolled in their academic program. With students studying from locations across the globe, this information is especially important for instructors as they structure their classes. If you are in a residential program, your Learning From Address is your Philadelphia address. If you are in an online program, your Learning From Address should indicate your current location. 

Click on "Update my personal information" in the "My Profile" section of Path@Penn to provide an active Learning From Address. If you are adding a new address, use today's date as the "Valid From" date. 

For detailed instructions, review our Guide to Updating Your Personal Information

4
Permanent Address

Click on "Update my personal information" in the "My Profile" section of Path@Penn to provide an active Permanent Address. If you are adding a new address, use today's date as the "Valid From" date. 

For detailed instructions, review our Guide to Updating Your Personal Information