This content is for Alumni and Current Students
Diploma/Translation Order Request Form FAQs

Please read the following before placing an order for a diploma service:

1. This Frequently Asked Questions page pertains to the Diploma/Translation Order Request form, which is utilized to request a replacement diploma, report a damaged diploma, inquire about a missing diploma, request a Certified Electronic Diploma (CeDiploma), request a diploma translation, and other diploma services.

2. Please be advised that payment for the selected services on this form must be processed through Paradigm, the official diploma vendor for the University of Pennsylvania.

3. A PennKey is required to access the Diploma/Translation Order Request form. If you are a graduate and encounter an issue accessing the form, please email the Office of the University Registrar (OUR) for support.

4. Alumni who encounter access issues using your PennKey credentials (username and password), please complete the OUR Forms PennKey Access Issue form.

For further details regarding University of Pennsylvania (Penn) diplomas, please visit the Diplomas page.

Diploma Replacement Services
Diploma Translations Services
Diploma Notarization and Special Cases