Pennant Records Resources & Support

 

 

Favorites missing in Banner AppNav

If you do not see your favorites, please perform a hard reset.

PC Users
1. Select CTRL+F5

If you are still experiencing issues after the hard reset clear your cache 

Mac Users:

  1. Hold ⇧ Shift and click the Reload button.
  2. Or, hold down ⌘ Cmd and ⇧ Shift key and then press R

If you continue to have issue please contact your Local Service Provider for browser assistance. 

Submit a Ticket

Pennant Records users can submit a ticket for assistance with an issue encountered using Pennant Records and associated tools.

Before submitting a ticket, please go through this Technical Checklist outlining actions to ensure the optimal technical experience. Also, please review the Known Issues Log to review issues we have been made aware of, impacted audiences, and anticipated resolution date.

There has been a recent change to Freshdesk relating to security. When you go to log in, select the customer option then you will be directed to our standard PennKey/password login page. Once you have logged in you will be able to submit your ticket.

Submit a Ticket

If you experience any accessibility issues, please report them to Penn's Accessibility Team

Workshop Schedule

Grade Submission Application

October 14, 2022
1:00pm - 2:00pm

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades for accelerated Fall classes ending in late October and early November.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Grade Submission Application

October 26, 2022
2:00pm - 3:00pm

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades for accelerated Fall classes ending in late October and early November.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Grade Submission Application

November 3, 2022
10:00am - 11:00am

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades for accelerated Fall classes ending in late October and early November.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Grade Submission Application

November 30, 2022
11:00am - 12:00pm

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Grade Submission Application

December 6, 2022
10:00am - 11:00pm

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Grade Submission Application

December 12, 2022
1:00pm - 2:00pm

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
​​​​​​​This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Grade Submission Application

December 14, 2022
3:30pm - 4:30pm

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
​​​​​​​This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Grade Submission Application

December 22, 2022
10:00am - 11:00am

Register

Audience: Instructors

Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
​​​​​​​This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.

 

Office Hours

Office hours have been suspended.