Pennant Records Resources & Support
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Select a population below to find targeted Pennant Records resources specific to that role.
To request access to Pennant Records, or to any of the Pennant applications, complete the Pennant Access Form.
How-To Videos
Quick Reference Guides
Advisors can access resources on how to use Advising@Penn, the advisor interface for Pennant Records.
What's New
- Perform a What-If Audit in PATH (for Advisors)
- What If Audits in Degree Works
- Introduction to Degree Works Worksheets
- How to Perform Degree Audits in Degree Works
- How to Apply Exceptions in Degree Works
Quick Reference Guides
- QRG - Navigating Petition Workflows for Reviewers
- Declare / Update Field of Study
- Guide to Advising@Penn
- Viewing and Adding Advising Notes
- Lift Advising Holds
How-To Videos
- How to Change User Settings in BP Logix
- How to Manage Updates to Field of Study and Advisor Changes in BP Logix
- How to find student information in Advising@Penn
- How to Lift an Advising Hold
- How to Create a New Cart or Mock Schedule for a Student in Courseleaf Path
Workshop Recordings
Information about how to use Pennant Records to perform tasks such as accessing class lists and posting grades.
What's New
Quick Reference Guides
- What is the Date of Last Attendance
- Changing a Final Grade
- Navigating Petition Workflows for Reviewers
- View Absence Notices in Course Action Notices (CAN)
- Submit Support Notices in Course Action Notices (CAN)
How-To Videos
Information and resources on how to manage permissions, administrative registrations, workflows and more.
What's New
Quick Reference Guides
- Penn Graduate Forms FAQ
- Instructor and Administrator Grade Changes
- Pennant Workflow – Petition Reviews – Undergraduate Engineering
- Pennant Workflow – Petition Reviews - LPS
- Pennant Workflow – Petition Reviews - Nursing
- Pennant Workflow – Petition Reviews – Wharton Undergrad
- QRG - Navigating Petition Workflows for Reviewers
- How to Manage Advisors on Student Records
- Declare / Update Field of Study
- How to Manually Enter Grades via Self-Service Banner
- Register Students via Feeder App
- Perform Advance Registration via Optimizer
- Self-Service Banner Administrative Registration
- Spring 2022 End-of-Term Guidelines
- Legacy to Pennant Systems Transition Approach
- Dual-Entry Guide
- Loading Matriculated Students via Feeder App
- Maintaining Wharton Cohorts
- Reviewing & Approving Registration Permission Requests
How-To Videos
Faculty and staff can find materials about how students will use Path@Penn, the student interface for Pennant Records.
Quick Reference Guides
- Perform a What-If Audit in PATH (for Students)
- Perform a Degree Audit in PATH (for Students)
- Submit Absence Notices in Course Action Notices (CAN)
- Apply to Graduate
- Registration Tips & Tricks
- Declare / Update Field of Study
- How to Submit Petitions
- Updating General Personal Information
- Updating Critical Information
- Increase Max CU Load
- Request Permission to Take a Class
- Perform Advance Registration
- Change Grade Modes or Take a Class Pass/Fail
- Add/Drop/Swap courses
How-To Videos
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Pennant Records users can submit a ticket for assistance with an issue encountered using Pennant Records and associated tools.
Before submitting a ticket, please go through this Technical Checklist outlining actions to ensure the optimal technical experience. Also, please review the Known Issues Log to review issues we have been made aware of, impacted audiences, and anticipated resolution date.
There has been a recent change to Freshdesk relating to security. When you go to log in, select the customer option then you will be directed to our standard PennKey/password login page. Once you have logged in you will be able to submit your ticket.
If you experience any accessibility issues, please report them to Penn's Accessibility Team.
Workshop Schedule
Grade Submission Application
October 14, 2022
1:00pm - 2:00pm
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades for accelerated Fall classes ending in late October and early November.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Grade Submission Application
October 26, 2022
2:00pm - 3:00pm
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades for accelerated Fall classes ending in late October and early November.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Grade Submission Application
November 3, 2022
10:00am - 11:00am
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades for accelerated Fall classes ending in late October and early November.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Grade Submission Application
November 30, 2022
11:00am - 12:00pm
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Grade Submission Application
December 6, 2022
10:00am - 11:00pm
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Grade Submission Application
December 12, 2022
1:00pm - 2:00pm
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Grade Submission Application
December 14, 2022
3:30pm - 4:30pm
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Grade Submission Application
December 22, 2022
10:00am - 11:00am
Audience: Instructors
Description: This workshop will introduce instructors to the Grade Submission Application and the different options available for submitting grades at the end of the Fall term.
This will be an opportunity for instructors to ask any questions that may arise around these options and have those addressed.
Office Hours
Office hours have been suspended.
