Submit a Ticket
The OUR uses Salesforce and Freshdesk to manage questions and requests. Click on your topic below to submit a ticket.
| Academic and Student Services |
- Advance registration
- Course description requests
- Course selection
- Degree conferral
- Enrollment and Degree verification
- Grade changes
- Registration
- Student record corrections
- Update student data
- Withdraw requests
|
| Access Requests |
- Access form enhancement requests
- BP Logix access requests
- Pennant reports
- Pennant user access requests
- Webi
|
| Administrative Academic Support |
- Academic queries
- Course withdraw requests
- Fee assessment
- Grade change assistance
- Separations and return from separations requests
|
| Curricular Services |
- CM enhancement requests
- CM workflow issues and updates
- CM support
- New program implementation
- University catalog configuration
|
| Data Requests |
- Data requests
- Report requests
|
| Degree Audit |
- Degree audit enhancement requests
- Degree audit training
- Exceptions training
- PATH audit questions and issue
|
| Scheduling and Registration |
- Academic event scheduling
- Classroom assignments
- CoursLeaf Section Scheduler (CLSS) application support
- Final exams
- Section maintenance
|
| Transcripts |
- Ordering
- Status Check
- System Error Reporting
- Translation Inquiries
|
Contact
| Mail: |
3451 Walnut Street
Franklin Building, Suite 221
Philadelphia, PA 19104 |
| Phone: |
215-898-6636 |
| Fax: |
215-573-2076 |
