PennKey Support

PennKey Help

To request a new Setup Code (only if your code has expired)Contact the PennKey Support: https://isc.upenn.edu/pennkey/contact
For "data mismatch" error when attempting to register a PennKey

Contact the Office of the University Registrar (OUR): registrar@upenn.edu

Please note: The OUR may not have your U.S. Social Security Number (SSN) in the student information system. You may have received a separate email from Information Systems and Computing (ISC) containing a nine‑digit Penn-assigned identifier. When creating your PennKey, please enter the last four digits of that identifier in the SSN field.

After you have created your PennKey, we strongly encourage you to submit the Initial Social Security Number Entries form, available here: https://srfs.upenn.edu/student-records/update-data

For information about your email accounthttps://www.isc.upenn.edu/how-to/email-specifications-school
For important information for international studentshttps://global.upenn.edu/isss
For on-campus housing informationhttps://www.upenn.edu/services/residential

Use Your PennKey Now

Access Path@Penn (https://path.at.upenn.edu), your personal gateway for registration, financial, and other student data.

Take care of some Must-Do items now at https://srfs.upenn.edu/must-do

Need Additional Help?

If you need further assistance or information about PennKey, contact the PennKey Support Team at https://pennkeysupport.upenn.edu/contact or visit https://upenn.edu/pennkey